Kev received a Kelsey's gift certificate from a coworker for his August birthday. Several weeks ago, Alison and I were in the position of having to be in Belleville for lunch prior to her having the last set of braces put on her upper teeth. Kevin sacrificed his gift to the girls :-).
We arrived at Kelsey's at noon. We had to leave at 12:50; all staff said "No problem!" We ordered a large plate of wings, and nachos with cheese. Then we waited ... and waited ... and waited. Finally, at 12: 40, the meal arrived. The wings looked great ... but I noticed a long blond hair on the sour cream. She went to remove the WHOLE nacho dish; I said, sorry, we just don't have time. She grabbed the sour cream and started to head off. Then I looked down at the rest of the plate and there were MORE hairs ... many more. "Someone-brushed-their-hair-hanging- over-my-plate" more. The waitress apologized profusely; I told her to take it and not to return it since we didn't have time. We gulped down $17 worth of chicken wings in and water (mighty boring meal) in 5 minutes, and the manager came by and told us to keep the gift certificate. Believe me, he was good; with all that hair I had been planning no more visits to Kelsey's.
So fast forward to yesterday. Trying to redeem my fun lunch plans with Alison, we again headed to Kelsey's with the same gift certificate. We gave ourselves 15 more minutes so that we would have time to make it to her doctor's appointment. We ordered potato skins and the same nachos with cheese, once again a little disappointed that to make the meal gluten-free we couldn't have the salsa-ground beef mixture. She went back, spoke to the kitchen staff; all was good and the service this time was FAST. Our meal came by 12:15 and we were well into the the meal, which was quite good, when my mouth starting stinging (early gluten radar warning). I called the waitress back, and she looked more carefully at the nachos, and ... you guessed it ... they were covered with the gluten-laden salsa-ground beef stuff. I hadn't recognized it because we hadn't got that far during our last meal. She apologized profusely (we're seeing the trend here) and headed off. I was not upset in the least, but I smiled and said "Good thing we didn't have peanut allergies!" Three minutes later, the (SAME!!!!) manager was out with with a big new plate of nachos, his sincerest apologies, and the same words as our previous visit; "This one's on us; keep the gift certificate". The rest of the meal was amazing; and other than a sore mouth and some trouble breathing (which was likely due to the overdose of cheese on that meal, not the gluten), passed uneventfully. As before, we did leave a full tip for the waitress. She left us with the impression that the kitchen staff were in serious doo-doo :-).
But this is it. We're done attempting to eat at this particular restaurant. The Certificate is now back in Kevin's hands, and hopefully he will be able to use it successfully next week. I feel somewhat bad for Kelsey's, but with our current, very tight budget this has been an unexpected blessing!
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